Privacy Policy for Gagan Kits
Gagan Kits ("we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform, purchase our DIY project kits, engage in our online tutorials and workshops, utilize our custom design consultation services, or interact with any other services we provide. We operate our site to provide DIY home improvement kits and resources.
Information We Collect
We collect several types of information from and about users of our online platform and services, including:
- Personal Information: This includes information you voluntarily provide to us when you register for an account, make a purchase, subscribe to our newsletter, participate in a workshop, or contact us. This may include your name, shipping address, billing address, email address, phone number, and payment information.
- Usage Data: We automatically collect certain information when you access and use our online platform. This may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data. This helps us understand how our services are used and how we can improve them.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our online platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide and maintain our services, including processing orders for DIY project kits and facilitating access to online tutorials and workshops.
- Process your transactions and manage your purchases of our sustainable material sourcing and home decor items.
- Communicate with you about your account, orders, services, and to provide customer support for repair and renovation guides.
- Send you marketing and promotional communications about new products, services, and offers that may be of interest to you, in line with your preferences.
- Improve and personalize your experience on our online platform, including recommending curated DIY project kits and custom design consultation services.
- Monitor the usage of our services and analyze trends to enhance functionality and user satisfaction.
- Detect, prevent, and address technical issues or security incidents.
- Comply with legal obligations and enforce our terms and conditions.
Disclosure of Your Information
We may disclose your personal information in the following situations:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- To Protect Our Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
Data Security
We implement a variety of security measures designed to maintain the safety of your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.
Your Data Protection Rights (GDPR and Other Laws)
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. Please contact us if you wish to exercise any of these rights.
Links to Other Websites
Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our online platform, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Gagan Kits
17/A, Krishna Vihar Colony,
Banjara Hills Road No. 12,
Hyderabad, Telangana 500034,
India